Careers

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced hospitality professional to join our team at Cali Resort & Spa in Paphos, as the Executive Housekeeper and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Manages the housekeeping department’s day to day operation as per the brand standards.

• Coordinates the daily cleaning schedules and room assignments to ensure efficient service.

• Inspects guest rooms, public areas, and back-of-house areas regularly to ensure cleanliness and adherence to brand standards.

• Trains and mentors the housekeeping team on procedures, safety protocols, and guest expectations.

• Monitors inventory of cleaning supplies, linens, and amenities.

• Collaborates with other departments to address guest requests and resolve issues promptly.

• Handles guest feedback and complaints and takes corrective actions as needed.

• Maintains compliance with health and safety regulations and ensures a safe working environment for the housekeeping team.

Job Requirements:

• A minimum of 3 years of experience in a housekeeping management role in a 4* or a 5* hotel.

• A high school diploma or equivalent education in hospitality.

• Very good command of and English language. Knowledge of Greek will be considered as an advantage.

• Leadership and team management skills.

• Excellent attention to detail.

• Effective communication and interpersonal abilities.

• Knowledge of housekeeping equipment and cleaning techniques.

• Good knowledge of MS Office.

• European Union Nationality or eligibility to work within the European Union.

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional for its Cali Resort & Spa in Paphos as the Front Office Manager and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Manage the operational activities of the front desk and reservations team, within the hotel guidelines to provide the highest standard of guest service.

• Handle guest inquiries, complaints, and requests with tact and diplomacy, ensuring swift and satisfactory resolutions.

• Lead and motivate the front office team, setting the standards for excellent guest service and professionalism.

• Collaborate with other departments to coordinate guest services and ensure a smooth guest journey.

• Train and onboard new team members, providing ongoing coaching and development to enhance their skills.

• Prepare various reports for management review.

Job Requirements:

• Graduate of a Hospitality Management school or in a related field.

• A minimum of 5 years’ experience in a managerial role experience in a 4* or a 5* hotel.

• Fluency in the English and Greek language. Knowledge of a any other language will be considered as an advantage.

• Proficiency in using MS Office.

• Excellent problem-solving abilities and a commitment to guest satisfaction.

• Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team.

• Organizational skills and attention to detail.

• Flexibility to work shifts, weekends, and holidays as required.

• EU Nationality or eligibility to work within the EU.

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional to join our team at our Cali Resort & Spa as the Guest Relations Executive and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Ensure that all guests have a positive experience while staying at the hotel.

• Address guest inquiries, complaints, and feedback promptly and professionally.

• Monitor guest feedback through various channels and implement strategies to improve service.

• Provide support to the front desk team.

• Collaborate with other departments to ensure a smooth guest experience (e.g., housekeeping, food and beverage).

• Organize and manage special requests and VIP services.

• Maintain an up-to-date knowledge of hotel services, facilities, and local attractions.

• Analyze guest feedback and data to identify trends and areas for improvement.

• Maintain a positive relationship with guests.

Job Requirements:

• A minimum of 2 years’ experience as a Guest Relations Officer or a similar role in a 4* or 5* hotel.

• Diploma in Hospitality/Tourism/Hotel Management, or its equivalent professional certification.

• Excellent knowledge of Greek and English language (both verbal and written). Good knowledge of any other language will be considered an advantage.

• Exceptional communication and interpersonal skills.

• Strong problem-solving abilities.

• Proficient in Microsoft Office Suite.

• Ability to work flexible hours, including evenings and weekends.

• EU citizen or eligibility to work within the EU.

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional for its new hotel Cali in Paphos as the Operations Manager and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• To monitor and analyze the quality standard of the service provided, the guest satisfaction, operating costs, hygiene and cleanliness, productivity, quality and efficiency as well as the satisfaction of the staff.

• Provide effective leadership and guidance to the team, including department heads, supervisors, and frontline team members.

• Motivate and manage all team members working in operations to achieve the general targets.

• Monitor the coordination between the different departments of the hotel to ensure smooth and efficient operations.

• Establish communication channels with guests to obtain their feedback and assist with the resolution of issues.

• Identify and nurture talent within the hotel, providing opportunities for growth and advancement.

Required qualifications:

• Bachelor’s degree in hospitality management, Business Administration, or a related field.

• Minimum 3 years of previous experience in a managerial position in a 4* or 5* hotel.

• In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and guest services.

• Excellent command of the Greek and English language. Knowledge of additional languages will be considered an advantage.

• Leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.

• Excellent communication and management skills, problem-solving abilities.

• Exceptional guest service mindset and a commitment to delivering outstanding experiences.

• Ability to work efficiently under pressure.

• Proficiency in hotel management software and Microsoft Office Suite.

• EU Nationality eligibility to work within the EU.

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional for its Cali Resort & Spa in Paphos as the Restaurant Manager and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Oversees and manages all aspects of the restaurant operations, ensuring smooth and efficient service delivery.

• Ensures that the food served is of high quality, consistent with the restaurant's standards, and meets safety and hygiene guidelines.

• Handles customer inquiries, complaints, and feedback promptly and effectively, resolving issues to ensure a positive dining experience.

• Trains, and motivates the team, to provide exceptional service experience.

• Collaborates with the culinary team to ensure seamless coordination between the front and back of the house.

• Ensures compliance with health and safety regulations and oversees cleanliness, and HACCP procedure.

• Maintains a positive and professional atmosphere in the restaurant, fostering a culture of teamwork and cooperation.

Job Requirements:

• A minimum of 5 years’ experience as a Restaurant Manager, or in a similar role.

• A Diploma in Hospitality Management or a related field will be considered as an advantage.

• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.

• Exceptional guest service mindset and a passion for delivering memorable experiences.

• Pleasant personality with exceptional communication and managerial skills, team player with strong problem-solving abilities.

• Willingness to work during peak hours, including nights, weekends, and holidays.

• Proficiency in using MS Office as well as point-of-sale (POS) systems.

• EU Nationality or eligibility to work within the EU.

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced hospitality professional to join our team at Cali Resort & Spa in Paphos, as the Service Manager and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Lead the service team, provide guidance, training, and support to maintain exceptional service standards.

• Oversee the restaurants and the bars operation, ensuring impeccable service delivery.

• Ensure compliance with health and safety regulations and uphold sanitation standards throughout F&B outlets.

• Resolve any issues or complaints that guests may have, as well as any issues that arise within the department.

• Collaborate with other departments in the hotel to ensure that guests have a seamless experience.

• Report to the hotel management on departmental performance and guest feedback.

• Comply with all company-related service standards and operating procedures.

Qualifications & Experience:

• A minimum of 3 years’ experience in a similar position.

• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.

• Strong leadership skills, with the ability to inspire and motivate a diverse team.

• Pleasant personality with excellent communication and managerial skills, team player with strong problem-solving abilities.

• Willingness to work during peak hours, including nights, weekends, and holidays.

• Proficiency in using point-of-sale (POS) systems and bar management software.

• Exceptional guest service mindset and a passion for delivering memorable experiences.

• EU Nationality or eligibility to work within the EU.

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional to join our team in Royal Apollonia at Limassol, as the Chief Engineer and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Lead all the maintenance department operations.

• Develop and implement preventive maintenance and energy conservation programs.

• Ensure compliance with safety and environmental regulations.

• Collaborate with other departments to address specific needs and requirements.

• Is actively involved in the team’s recruitment and training.

• Ensure that the building and all mechanical and electrical systems are in good and safe condition.

• Educate team on safety regulations, engineering policies and purchasing procedures and other company standards.

• Oversee recycling and waste disposal programs.

• Prioritize, plan and assign daily work duties to the maintenance team.

Required Qualifications:

• A degree in Engineering or related field.

• 2-3 years’ experience in a similar role within the hospitality industry.

• Familiarity with safety and environmental regulations.

• Excellent leadership and team management skills.

• Effective communication and problem-solving abilities.

• Ability to work in a fast-paced environment and handle multiple tasks.

• Excellent command of Greek and English language.

• Eu Nationality or eligibility to work within the EU.

Main Responsibilities:

• Welcome and greet guests with a warm and friendly demeanor.

• Ensure an efficient reception experience is offered to the guest, including check in/out, cashiering, telephone tasks as per the brand standards.

• Assist guests with inquiries, provide information about hotel services, and offer recommendations for local attractions and dining.

• Collaborate with other hotel departments to ensure a seamless guest experience.

• Handle phone calls, emails, and other forms of communication promptly and professionally.

• Process guest payments, including cash and credit card transactions, accurately.

• Address and resolve guest concerns and issues in a timely and courteous manner.

Job Requirements:

• High school diploma graduate or equivalent.

• A minimum of one years’ experience as a hotel receptionist is at a 4* or 5* hotel.

• Excellent command of the English language. Knowledge of Greek or any additional language will be considered as an advantage.

• Positive attitude and good communication skills.

• Commitment to delivering a high level of guest service.

• Ability to work independently and as part of a team.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• EU nationality or eligibility to work within the EU.

Main Responsibilities:

• Oversee the check-in and check-out process, ensuring efficiency and accuracy.

• Assist guests with inquiries, special requests, and resolve any issues or concerns promptly.

• Collaborate with other hotel departments to ensure guest satisfaction.

• Supervise, train, and motivate the front desk team to provide excellent guest service.

• Assist with administrative tasks, including financial transactions and reporting.

Job Requirements:

• A high school diploma or equivalent education in hospitality or hotel management degree.

• A minimum of three years’ experience in hotel front desk operations with at least 2 years in a supervisory role.

• Fluency in English. Knowledge of any additional languages will be considered as an advantage.

• Outstanding interpersonal skills and a warm, welcoming demeanor.

• Strong organizational abilities and the ability to handle multiple tasks.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Welcome guests, complete check-in and check outs during the night shift.

• Answer guest inquiries and provide information about the hotel, local attractions, and events.

• Handle phone calls and proceed with reservations when needed.

• Respond to guest complaints, issues, or emergencies, and find solutions to meet and exceed their needs.

• Manage all front desk activities.

• Keep accurate records and reports of the day's activities.

• Perform hotel security checks and monitor the hotel's alarm systems.

• Communicate with other staff members regarding guest requests and hotel operations.

Job Requirements:

• High school graduate or holder of an equivalent diploma.

• A minimum of three years’ experience in hotel reception in a 4* or 5* hotel.

• Excellent command of the English language, both verbal and written. Knowledge of any other languages will be considered an advantage.

• Strong guest service skills, including the ability to handle difficult situations and provide a positive guest experience.

• Flexibility in working weekends and holidays.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Oversees the cleaning and preparation of guest rooms, public areas, and back-of-house areas to exceed guest expectations.

• Inspects for needed repairs, reports maintenance problems immediately and follows up to ensure the work has been completed.

• Trains the housekeeping team, on cleaning and maintenance tasks.

• Handles guest complaints and special requests.

• Performs any housekeeping duties necessary to ensure guest satisfaction.

Job Requirements:

• A high school diploma or equivalent education in hospitality.

• A minimum of 2 years related successful experience in a similar position in a 4* or a 5* hotel.

• Good command of Greek and English Languages.

• Ability to work as a team player.

• Excellent interpersonal and communication skills.

• Knowledge of housekeeping equipment and cleaning techniques.

• Good knowledge of MS Office.

• European Union Nationality or eligibility to work within the European Union.

Main Responsibilities:

• Manage the maintenance department’s daily operations.

• Supervise and coordinate maintenance activities, ensuring timely completion and compliance with safety standards.

• Conduct routine inspections of the hotel’s facilities.

• Troubleshoot and resolve technical issues promptly to minimize disruption to hotel services.

• Maintain accurate records of work performed, inventory, and maintenance schedules.

• Implement and oversee a preventative maintenance program to extend the lifespan of hotel equipment and facilities.

• Train maintenance staff, fostering a culture of safety and teamwork.

• Ensure compliance with laws and regulations, as well as hotel policies and procedures.

• Collaborate with other departments to support hotel operations and address any maintenance-related needs or inquiries.

Required Qualifications:

• Bachelor’s degree in Mechanical Engineering, or a related field.

• Minimum of 3 years of experience in a similar role within a 4- or 5-star hotel.

• Knowledge of building systems, maintenance management, environmental and safety regulations.

• Excellent leadership, communication, and interpersonal skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Effective communication and problem-solving abilities.

• Excellent command of Greek and English language.

• Eu Nationality or eligibility to work within the EU.

Main Responsibilities:

• Handling the Online Travel Agents extranets (Booking.com, Expedia, Hotel Beds etc).

• Handling and connectivity of the channel manager primalRES and booking engine WebHotelier.

• Reporting of the room availability, booking positions and pricing.

Qualifications:

• Relevant experience in hotel reservations or Front Office department

• Knowledge and previous experience of Channel Manager / OTAs / Booking Engine.

• Able to handle various Online Booking Systems (extranets).

• Very command of Greek and English Languages.

• Good knowledge of Microsoft Office especially Microsoft Excel, PMS, Theova etc.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Develop and maintain respectful working relationships with key luxury segment business partners and monitor their accounts on an ongoing basis.

• Utilize sales techniques to maximize revenue and build customer loyalty.

• Contribute to the hotels’ revenue target by owning customer accounts.

• Schedule regular visits / business meetings to travel agents & tour operators as well as to corporate companies in relations to the hotel.

• Organize presentations for existing and prospective customers.

• Be alert and flexible on the new trends and demands and take actions accordingly.

• Set monthly targets and be in close contact with the Head Offices, S&M team, and work closely with the hotel’s General Manager.

Job Requirements:

• Bachelor’s or master’s degree in a relevant field.

• Minimum 2 years of experience in a related field.

• Excellent command of the Greek and English language, both verbal and written.

• Customer service focus, ability to build long-term relationships.

• Ability to communicate with impact (friendly, confident, and outgoing character).

• Ability to work under pressure, friendly, confident, and outgoing personality.

• EU nationality or eligibility to work within the EU.

Main Responsibilities:

• Welcome and greet guests with a warm and friendly demeanor.

• Ensure an efficient reception experience is offered to the guest, including check in/out, cashiering, telephone tasks as per the brand standards.

• Assist guests with inquiries, provide information about hotel services, and offer recommendations for local attractions and dining.

• Collaborate with other hotel departments to ensure a seamless guest experience.

• Handle phone calls, emails, and other forms of communication promptly and professionally.

• Process guest payments, including cash and credit card transactions, accurately.

• Address and resolve guest concerns and issues in a timely and courteous manner.

Job Requirements:

• High school diploma graduate or equivalent

• Previous experience as a hotel receptionist is preferred.

• Excellent command of the English language. Knowledge of Greek or any additional language will be considered as an advantage.

• Positive attitude and good communication skills.

• Commitment to delivering a high level of guest service.

• Ability to work on your own and as part of a team.

• Excellent knowledge of Greek and English languages. Knowledge of any additional language will be considered as an advantage.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• EU nationality or eligibility to work within the EU.

Main Responsibilities:

• Greet guests and clients with a warm and professional demeanor, providing exceptional customer service at all times.

• Manage the gym reception desk, including answering phones, and handling guest inquiries efficiently and courteously.

• Check guests and clients in and out of the gym, verifying memberships and guest status.

• Provide information about gym facilities, equipment, classes, and services.

• Schedule fitness classes, personal training sessions, as needed.

• Maintain the cleanliness and organization of the reception area, ensuring an appealing environment.

• Handle complaints or concerns promptly and professionally, escalating issues to the appropriate management when necessary.

• Process payments for services, including gym memberships, personal training, and retail products.

• Maintain accurate records of guest and client information, appointments, and transactions.

• Assist with inventory management and ordering of supplies.

• Adhere to all hotel policies and procedures.

• Uphold the highest standards of hygiene and safety.

Job Requirements:

• High school diploma or equivalent required; additional certifications (e.g., CPR/First Aid) a plus.

• Previous experience in a customer service role, preferably in a hospitality or fitness environment (hotel experience preferred).

• Excellent communication and interpersonal skills, with the ability to interact effectively with guests and clients.

• Strong organizational skills and attention to detail.

• Proficiency in computer skills, including Microsoft Office Suite and point-of-sale systems.

• Ability to work a flexible schedule, including weekends and holidays.

• Knowledge of fitness equipment and basic exercise principles is a plus.

• Excellent command of the English language. Knowledge of Greek or any additional language will be considered as an advantage.

• EU nationality or eligibility to work within the EU.

Main Responsibilities:

• Follows procedures to open and close the pool each day.

• Maintains a safe, clean and sanitary pool area.

• Maintains deck furniture in a clean and orderly fashion.

• Follows hotel’s cleaning schedules and guidelines to ensure periodic deep cleaning of the pool and Jacuzzis.

• Exchanges towels for guests accordingly to the Pool Towel Exchange Policy. Folds and transports towels for the spa area, when applicable.

• Notifies management of any malfunctions or safety and security issues. Reports on maintenance related issues.

Required Qualifications:

• Related successful service in similar position will be considered as an advantage.

• Good Knowledge of English language and / or Greek language.

• Knowledge of proper cleaning techniques, requirements and use of equipment.

• Knowledge of proper chemical handling.

• Ability to work as a team player.

• Hard working and well-organized.

• EU nationality or eligibility to work within the EU

Main Responsibilities:

• Provide excellent customer service.

• Take orders and serve them according to the standards of the hotel.

• Cooperate with all service Team.

• Follow all relevant health and safety regulations as well as all customer service guidelines.

• Make recommendations or share additional information with the guests upon request.

• Ensure compliance with health and safety regulations and oversees cleanliness, and HACCP procedure.

Job Requirements:

• A minimum of 1 years’ experience as a supervisor in a 4* or 5* hotel.

• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.

• Exceptional guest service mindset.

• Pleasant personality with exceptional communication skills, team player with strong problem-solving abilities.

• Willingness to work flexible hours, including nights, weekends, and holidays.

• Good knowledge in using MS Office as well as point-of-sale (POS) systems.

• EU Nationality or eligibility to work within the EU.

Key Responsibilities:

• Greet customers with a warm and friendly demeanour.

• Process payments in cash, credit, or other payment methods.

• Maintain a clean and organized checkout area.

• Assist in managing inventory and supply orders as needed.

• Handle customer inquiries and resolve any issues or complaints in a professional manner.

• Collaborate with team members to ensure smooth restaurant operations.

Qualifications:

• Previous experience as a cashier or in a customer service role is preferred.

• Strong communication and interpersonal skills.

• Excellent command of the English language.

• Attention to detail and numerical accuracy.

• Availability to work flexible hours, including evenings and weekends.

• Ability to work as a team player.

• EU nationality or eligibility to work within the EU

Main Responsibilities:

• Welcome and greet guests with a warm and friendly demeanor.

• Ensure an efficient reception experience is offered to the guest, including check in/out, cashiering, telephone tasks as per the brand standards.

• Assist guests with inquiries, provide information about hotel services, and offer recommendations for local attractions and dining.

• Collaborate with other hotel departments to ensure a seamless guest experience.

• Handle phone calls, emails, and other forms of communication promptly and professionally.

• Process guest payments, including cash and credit card transactions, accurately.

• Address and resolve guest concerns and issues in a timely and courteous manner.

Job Requirements:

• High school diploma graduate or equivalent.

• A minimum of one years’ experience as a hotel receptionist is at a 4* or 5* hotel.

• Excellent command of the English language. Knowledge of Greek or any additional language will be considered as an advantage.

• Positive attitude and good communication skills.

• Commitment to delivering a high level of guest service.

• Ability to work independently and as part of a team.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• EU nationality or eligibility to work within the EU.

Main Responsibilities:

• Warmly welcome guests upon arrival and assist with check-in procedures.

• Proactively engage with guests throughout their stay to ensure a memorable experience.

• Respond promptly to guest inquiries, requests, and complaints, demonstrating a commitment to exceptional service.

• Coordinate special arrangements for VIP guests, including personalized services and amenities.

• Handle special requests (ex: birthday, anniversary, honeymoon, etc.)

• Monitor guest feedback and take proactive steps to resolve issues and enhance guest satisfaction.

• Collaborate with various hotel departments to ensure seamless guest experiences.

• Provide recommendations on local attractions, dining options, and hotel facilities.

Job Requirements:

• Proven work experience as a Guest Relation officer in a 4* or 5* hotel.

• Diploma in Hospitality/Tourism/Hotel Management, or its equivalent professional certification.

• Excellent command of the English language. Knowledge of any other language will be considered an advantage.

• Excellent communication and problem-solving skills.

• A passion for delivering an exceptional level of Guest service.

• Willing to work a flexible schedule, including weekends, evenings, and public holidays as per the operational needs of the hotel.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Daily Audit control of turnover.

• Perform month-end close procedures.

• Entering journal on an ERP accounting system.

• Perform debtors’ and banks’ reconciliations.

• Follow up outstanding balances.

• Maintain petty cash registers.

• Capture cashbooks.

• Maintain neat and accurate filing.

• Related duties as required.

Job Requirements:

• Degree in Accounting or Finance or LCCI Higher Level or CAT & ERP.

• A minimum of 3 years’ relevant experience. Experience in a hospitality environment will be considered as an advantage.

• Excellent written and verbal communication skills in Greek and English.

• Highly proficient in Microsoft Excel.

• Detail orientated, self-motivated, able to work under pressure and meet strict deadlines.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Create and execute an annual strategic and comprehensive marketing plan, to include promotion, advertising, preparation and production of printed promotional materials, public relations, social media etc., online, and offline advertising for all Louis Hotels and Restaurants in Cyprus and Greece.

• Prepare marketing and advertising annual budgets for both Louis Hotels and Louis Restaurants and supervise budget approvals as well as invoicing and spending procedures.

• Manage and supervise the marketing team of Louis Hotels and Restaurants.

• Take part in selecting external collaborators for achieving the marketing plan, maintain regular contact and evaluate tenders and results.

• Cooperate with Louis Hotels’ PR companies for creation of PR activities including but not limited to the content and check of Press Releases, both in Greek and English.

• Be actively involved in the planning, reviewing and reporting of the hotels’ commercial plan consistently demonstrating a strong business acumen.

• Identify key needs and support with targeted marketing strategy across all areas.

• Oversee and contribute to the digital marketing strategy.

• Ensure that all digital and offline communications ( hotels and corporate websites included) are accurate and of high quality to promote interaction, enquiries, and sales.

• Ensure a library of consistent high-quality images and videos is maintained and properly used.

• Responsible for measuring the success of all digital and other marketing activities, promotions, and campaigns, and producing performance reports for all key stakeholders.

• Review, edit and coordinate updates of all online/offline content.

Required qualifications:

• Educated to University level or equivalent work experience.

• Minimum of 3 years’ Managerial Marketing experience in a similar environment

• Excellent written and verbal communication skills in both Greek and English.

• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges.

• Ability to work under pressure at all times and to manage a team.

• Proficiency in Microsoft Office applications.

• Understanding of commercial awareness, ability to adapt to changing priorities with key judgement and decision-making skills.

• Able to interact effectively, create solutions, influence others, and work diplomatically with a wide range of individuals.

• Friendly demeanor, positive and enthusiastic attitude with passion for hospitality.

• Eu Nationality or eligibility to work within the EU.

As a Kids Club Attendant, you will be responsible for supervising and engaging children in the Kids Club. Your primary goal is to ensure a safe and enjoyable experience for all children while promoting social interaction, teamwork, and creativity through various activities.

Key Responsibilities:

• Supervise and engage children aged in a variety of fun and educational activities, including arts and crafts, games, and outdoor play.

• Create a welcoming and inclusive environment where all children feel valued and comfortable.

• Develop and implement age-appropriate activities and programs that foster learning and creativity.

• Ensure the safety and well-being of all children in the Kids Club.

• Communicate with parents/guardians to provide updates about their children’s activities and well-being.

• Maintain cleanliness and organization of the Kids Club area.

• Collaborate with other hotel staff to ensure a seamless experience for families staying at the hotel.

Requirements:

• Bachelor’s degree in education, Child Development, or a related field is required.

• A minimum of two years’ experience working with children in a recreational, educational, or childcare setting.

• Excellent knowledge of the English language. Knowledge of any other language will be considered as an advantage.

• Energetic, friendly, and engaging personality with a passion for working with kids.

• Strong communication and interpersonal skills.

• Ability to work flexible hours, including weekends and holidays.

• CPR and First Aid certification (or willingness to obtain).

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Follows procedures to open and close the pool each day.

• Maintains a safe, clean and sanitary pool area.

• Maintains deck furniture in a clean and orderly fashion.

• Follows hotel’s cleaning schedules and guidelines to ensure periodic deep cleaning of the pool and Jacuzzis.

• Exchanges towels for guests accordingly to the Pool Towel Exchange Policy. Folds and transports towels for the spa area, when applicable.

• Notifies management of any malfunctions or safety and security issues. Reports on maintenance related issues.

Required Qualifications:

• Related successful service in similar position will be considered as an advantage.

• Good Knowledge of English language and / or Greek language.

• Knowledge of proper cleaning techniques, requirements and use of equipment.

• Knowledge of proper chemical handling.

• Ability to work as a team player.

• Hard working and well-organized.

• EU nationality or eligibility to work within the EU

Main Responsibilities:

• Welcome and greet guests with a warm and friendly demeanor.

• Ensure an efficient reception experience is offered to the guest, including check in/out, cashiering, telephone tasks as per the brand standards.

• Assist guests with inquiries, provide information about hotel services, and offer recommendations for local attractions and dining.

• Collaborate with other hotel departments to ensure a seamless guest experience.

• Handle phone calls, emails, and other forms of communication promptly and professionally.

• Process guest payments, including cash and credit card transactions, accurately.

• Address and resolve guest concerns and issues in a timely and courteous manner.

Job Requirements:

• High school diploma graduate or equivalent.

• A minimum of one years’ experience as a hotel receptionist is at a 4* or 5* hotel.

• Excellent command of the English language. Knowledge of Greek or any additional language will be considered as an advantage.

• Positive attitude and good communication skills.

• Commitment to delivering a high level of guest service.

• Ability to work independently and as part of a team.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• EU nationality or eligibility to work within the EU.

Main Responsibilities:

• Ensure that all guests have a positive experience while staying at the hotel.

• Address guest inquiries, complaints, and feedback promptly and professionally.

• Monitor guest feedback through various channels and implement strategies to improve service.

• Provide support to the front desk team.

• Collaborate with other departments to ensure a smooth guest experience (e.g., housekeeping, food and beverage).

• Organize and manage special requests and VIP services.

• Maintain an up-to-date knowledge of hotel services, facilities, and local attractions.

• Analyze guest feedback and data to identify trends and areas for improvement.

• Maintain a positive relationship with guests.

Job Requirements:

• A minimum of 2 years’ experience as a Guest Relations Officer or a similar role in a 4* or 5* hotel.

• Diploma in Hospitality/Tourism/Hotel Management, or its equivalent professional certification.

• Excellent knowledge of Greek and English language (both verbal and written). Good knowledge of any other language will be considered an advantage.

• Exceptional communication and interpersonal skills.

• Strong problem-solving abilities.

• Proficient in Microsoft Office Suite.

• Ability to work flexible hours, including evenings and weekends.

• EU citizen or eligibility to work within the EU.

Main Responsibilities:

• Is responsible for the restaurant operations to be as optimized as possible.

• Train and supervise the restaurant service team.

• Handle inventory by ordering new supplies, restock and keep a record of raw materials.

• Adhere to and enforce employee compliance with health, safety, and sanitation standards.

• Ensure all the equipment is in good shape by taking up duties like regular equipment checks service and maintenance.

• Is responsible for overlooking the area making sure that the customer service offered is always as per restaurant standards.

• Address customer needs, comments, and complaints.

Required Qualifications:

• A minimum of three years related working experience. Related experience in a 4-star or a 5-star hotel will be considered as an advantage.

• Excellent command of Greek and English language.

• Exceptional guest service mindset and a passion for delivering memorable experiences.

• Pleasant personality with exceptional communication and managerial skills, team player with strong problem-solving abilities

• Ability to work during peak hours, including nights, weekends, and holidays.

• Good communication, interpersonal and leadership skills.

• EU citizen or eligibility to work within the EU.

Main Responsibilities:

• Oversee and manages all aspects of the restaurant operations, ensuring smooth and efficient service delivery.

• Ensure that the food served is of high quality, consistent with the restaurant's standards, and meets safety and hygiene guidelines.

• Handle customer inquiries, complaints, and feedback promptly and effectively, resolving issues to ensure a positive dining experience.

• Train, and motivates the team, to provide exceptional service experience.

• Collaborate with the culinary team to ensure seamless coordination between the front and back of the house.

• Ensure compliance with health and safety regulations and oversees cleanliness, and HACCP procedure.

• Maintain a positive and professional atmosphere in the restaurant, fostering a culture of teamwork and cooperation.

Job Requirements:

• A minimum of 5 years’ experience as a Restaurant Manager, or in a similar role.

• A Diploma in Hospitality Management or a related field will be considered as an advantage.

• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.

• Exceptional guest service mindset and a passion for delivering memorable experiences.

• Pleasant personality with exceptional communication and managerial skills, team player with strong problem-solving abilities.

• Willingness to work during peak hours, including nights, weekends, and holidays.

• Proficiency in using MS Office as well as point-of-sale (POS) systems.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Provide excellent customer service.

• Take orders and serve them according to the standards of the hotel.

• Cooperate with all service Team.

• Follow all relevant health and safety regulations as well as all customer service guidelines.

• Make recommendations or share additional information with the guests upon request.

• Ensure compliance with health and safety regulations and oversees cleanliness, and HACCP procedure.

Job Requirements:

• A minimum of 2 years’ experience as a supervisor in a 4* or 5* hotel.

• A Diploma in Hospitality Management will be considered as an advantage.

• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.

• Exceptional guest service mindset.

• Pleasant personality with exceptional communication skills, team player with strong problem-solving abilities.

• Willingness to work during peak hours, including nights, weekends, and holidays.

• Proficiency in using MS Office as well as point-of-sale (POS) systems.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Handling the Online Travel Agents extranets (Booking.com, Expedia, Hotel Beds etc).

• Handling and connectivity of the channel manager primalRES and booking engine WebHotelier.

• Competition analysis and follow up

• Reporting of the room availability, booking positions and pricing.

Qualifications:

• Relevant experience in hotel reservations or Front Office department

• Knowledge and previous experience of Channel Manager / OTAs / Booking Engine.

• Able to handle various Online Booking Systems (extranets).

• Very command of Greek and English Languages.

• Good knowledge of Microsoft Office especially Microsoft Excel, PMS, Theova etc.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Meet and greet guests and escort them to their designated tables with at most professional manner.

• Ensure that the guests receive excellent customer service.

• Provide guests with information and any assistance as requested.

• Ensure complete and consistent cleanliness of the host/hostess area.

• Cater to guests who require extra attention

• Process customer transactions accurately and efficiently, handling cash, credit, and debit card payments.

• Maintain a balanced cash register, ensuring accurate cash handling and reporting discrepancies when they occur.

• Answer customer inquiries regarding menu items, specials, and payment methods.

Job Requirements:

• Excellent communication and interpersonal skills with a guest service mindset.

• Excellent command of the English language. Knowledge of any other language will be considered an advantage.

• Previous experience in a cashier or customer service role is preferred.

• Ability to handle transactions with attention to detail and accuracy.

• Exceptional guest service mindset.

• Willingness to work during peak hours, including nights, weekends, and holidays.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Prepare and serve a variety of beverages according to standard recipes.

• Engage with guests to take drink orders, recommend specials, and provide exceptional guest service.

• Maintain a clean and organized bar area, including stocking supplies and ensuring compliance with health and safety regulations.

• Handle money transactions accurately and efficiently.

• Collaborate with the kitchen team to coordinate food and beverage orders.

• Adhere to responsible alcohol service guidelines and always ensure guest safety.

• Follow the bar’s menu on all the beverages and snacks on the unit’s bar menu.

• Cooperates with all serving staff.

• Follow all relevant health and safety regulations as well as all customer service guidelines.

• Make recommendations or share additional information to guests upon request.

Job Requirements:

• A minimum of one year’s work experience in a 4* or 5* Hotel.

• Welcoming personality.

• Ability to work as a team player.

• Excellent command of the English language. Knowledge of any other language will be considered as an advantage.

• Excellent interpersonal and communication skills.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Ensure smooth running of the bar operations and that the bars team adheres to systems and procedures as outlined in the standards of procedures manual.

• To ensure that the bar is prepared for set up in advance of each shift and in accordance with relevant procedure.

• To supervise bar staff, train and coach them to the standards required of a five-star Hotel establishment.

• Is responsible for safe and secure handling of bar stocks, till operation and cash.

• Is naturally friendly with a willingness to exceed guests’ expectations.

Job Requirements

• A minimum of 3 years’ experience in a similar position.

• A degree in hospitality and Tourism will be considered as an advantage.

• Very Good knowledge of the English and Greek Language

• The ability to adapt to change and work well under pressure

• Positive, outgoing, and friendly personality

• Strong teamwork skills

• Positive attitude towards guest service

• EU Citizen or an EU Work permit holder

Main Responsibilities:

• Greet and welcoming guests in a friendly and professional manner.

• Take orders and serve them according to the standards of the hotel.

• Cooperate with all service Team.

• Make recommendations or share additional information with the guests upon request.

• Ensure compliance with health and safety regulations and oversees cleanliness, and HACCP procedure.

• Serve beverages and food to guests at the bar and tables.

• Maintain a clean and organized bar area, including the glassware and equipment.

• Ensure that all beverage and food items are presented according to hotel standards.

• Provide recommendations and answer questions about the drink and food menus.

• Collaborate with bartenders and kitchen staff to ensure seamless service.

Job Requirements:

• A minimum of 1 years’ experience as a bar waiter in a 4* or 5* hotel.

• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.

• Exceptional guest service mindset.

• Pleasant personality with exceptional communication skills, team player.

• Willingness to work flexible hours, including nights, weekends, and holidays.

• Good knowledge in using point-of-sale (POS) systems.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Provide excellent customer service.

• Take orders and serve them according to the standards of the hotel.

• Cooperate with all service Team.

• Follow all relevant health and safety regulations as well as all customer service guidelines.

• Make recommendations or share additional information with the guests upon request.

• Ensure compliance with health and safety regulations and oversees cleanliness, and HACCP procedure.

Job Requirements:

• A minimum of 1 years’ experience as a waiter in a 4* or 5* hotel.

• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.

• Exceptional guest service mindset.

• Pleasant personality with exceptional communication skills, team player with strong problem-solving abilities.

• Willingness to work flexible hours, including nights, weekends, and holidays.

• Good knowledge in using MS Office as well as point-of-sale (POS) systems.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Inspects and identifies equipment or machines in need of repair.

• Troubleshoots issues to determine necessary repairs.

• Plans repair work using buildings blueprints or equipment manual as needed.

• Performs installing, maintaining, repairing and routine maintenance on hotel equipment, systems, and facilities.

• Assists in the planning and execution of preventive maintenance programs to extend the lifespan of equipment and minimize downtime.

Job Requirements:

• Relevant technical school diploma or equivalent certificate.

• Experience as a maintenance technician, preferably in a hotel or hospitality setting.

• Ability to use hand tools and power tools.

• Excellent organizational and time management skills.

• Good Knowledge of Greek and English Language.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Inspects and identifies equipment or machines in need of repair.

• Troubleshoots issues to determine necessary repairs.

• Plans repair work using buildings blueprints or equipment manual as needed.

• Performs installing, maintaining, repairing and routine maintenance on hotel equipment, systems, and facilities.

• Assists in the planning and execution of preventive maintenance programs to extend the lifespan of equipment and minimize downtime.

Job Requirements:

• Relevant technical school diploma or equivalent certificate.

• A minimum of 5 years experience as a maintenance technician, preferably in a hotel or hospitality setting.

• Ability to use hand tools and power tools.

• Excellent organizational and time management skills.

• Good Knowledge of Greek and English Language.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Oversee the daily restaurant and bar operation.

• Train, supervise, and motivate staff to maintain high-quality service standards.

• Ensure efficient handling of reservations, seating, and guest inquiries.

• Address guest concerns promptly and ensure a positive dining experience.

• Uphold health and safety standards and compliance with regulations.

• Provide support in scheduling, payroll, and other administrative tasks.

Job Requirements:

• Degree in Hospitality Management, Business Administration, or any related field.

• A minimum of 3 years’ experience in a supervisory role in a 4* or 5* hotel.

• Strong leadership and communication skills with a focus on teamwork.

• Strong knowledge of F&B operations, including inventory management and cost control.

• Excellent customer service and problem-solving abilities.

• Familiarity with MS Office and point-of-sale systems.

• Flexibility in scheduling, including weekends and evenings as required.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Welcome guests, complete check-in and check outs during the night shift.

• Answer guest inquiries and provide information about the hotel, local attractions, and events.

• Handle phone calls and proceed with reservations when needed.

• Respond to guest complaints, issues, or emergencies, and find solutions to meet and exceed their needs.

• Manage all front desk activities.

• Keep accurate records and reports of the day's activities.

• Perform hotel security checks and monitor the hotel's alarm systems.

• Communicate with other staff members regarding guest requests and hotel operations.

Job Requirements:

• High school graduate or holder of an equivalent diploma.

• A minimum of three years’ experience in hotel reception in a 4* or 5* hotel.

• Excellent command of the English language, both verbal and written. Knowledge of any other languages will be considered an advantage.

• Strong guest service skills, including the ability to handle difficult situations and provide a positive guest experience.

• Flexibility in working weekends and holidays.

• EU Nationality or eligibility to work within the EU.

Key Responsibilities:

• Manage and optimize the CCO’s calendar, including scheduling appointments, meetings, and travel arrangements.

• Prepare and organize materials for meetings, presentations, and reports.

• Handle confidential information with discretion and professionalism.

• Assist in the preparation and tracking of reports, and projects as required.

• Coordinate and participate in special projects and initiatives led by the CCO.

• Maintain an organized filing system and electronic document management.

• Support the team with administrative tasks.

Qualifications:

• A minimum of 3 years’ proven experience as a Secretary or similar role, preferably supporting senior executives.

• Exceptional organizational and time-management skills with the ability to prioritize tasks effectively.

• Strong written and verbal communication skills in both Greek and English.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Ability to maintain confidentiality and handle sensitive information.

• Excellent interpersonal skills and a collaborative mindset.

• A proactive, resourceful, and adaptable approach to problem-solving.

• EU Nationality or eligibility to work within the EU.

Preferred Qualifications:

• Experience in Hospitality environment is considered an asset.

• A degree in Business Administration, Management, or a related field.