Careers

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced hospitality professional to join our team at Cali Resort & Spa in Paphos, as the Executive Housekeeper and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Manages the housekeeping department’s day to day operation as per the brand standards.

• Coordinates the daily cleaning schedules and room assignments to ensure efficient service.

• Inspects guest rooms, public areas, and back-of-house areas regularly to ensure cleanliness and adherence to brand standards.

• Trains and mentors the housekeeping team on procedures, safety protocols, and guest expectations.

• Monitors inventory of cleaning supplies, linens, and amenities.

• Collaborates with other departments to address guest requests and resolve issues promptly.

• Handles guest feedback and complaints and takes corrective actions as needed.

• Maintains compliance with health and safety regulations and ensures a safe working environment for the housekeeping team.

Job Requirements:

• A minimum of 3 years of experience in a housekeeping management role in a 4* or a 5* hotel.

• A high school diploma or equivalent education in hospitality.

• Very good command of and English language. Knowledge of Greek will be considered as an advantage.

• Leadership and team management skills.

• Excellent attention to detail.

• Effective communication and interpersonal abilities.

• Knowledge of housekeeping equipment and cleaning techniques.

• Good knowledge of MS Office.

• European Union Nationality or eligibility to work within the European Union.

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional for its Cali Resort & Spa in Paphos as the Front Office Manager and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Manage the operational activities of the front desk and reservations team, within the hotel guidelines to provide the highest standard of guest service.

• Handle guest inquiries, complaints, and requests with tact and diplomacy, ensuring swift and satisfactory resolutions.

• Lead and motivate the front office team, setting the standards for excellent guest service and professionalism.

• Collaborate with other departments to coordinate guest services and ensure a smooth guest journey.

• Train and onboard new team members, providing ongoing coaching and development to enhance their skills.

• Prepare various reports for management review.

Job Requirements:

• Graduate of a Hospitality Management school or in a related field.

• A minimum of 5 years’ experience in a managerial role experience in a 4* or a 5* hotel.

• Fluency in the English and Greek language. Knowledge of a any other language will be considered as an advantage.

• Proficiency in using MS Office.

• Excellent problem-solving abilities and a commitment to guest satisfaction.

• Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team.

• Organizational skills and attention to detail.

• Flexibility to work shifts, weekends, and holidays as required.

• EU Nationality or eligibility to work within the EU.

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional to join our team at our Cali Resort & Spa as the Guest Relations Executive and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Ensure that all guests have a positive experience while staying at the hotel.

• Address guest inquiries, complaints, and feedback promptly and professionally.

• Monitor guest feedback through various channels and implement strategies to improve service.

• Provide support to the front desk team.

• Collaborate with other departments to ensure a smooth guest experience (e.g., housekeeping, food and beverage).

• Organize and manage special requests and VIP services.

• Maintain an up-to-date knowledge of hotel services, facilities, and local attractions.

• Analyze guest feedback and data to identify trends and areas for improvement.

• Maintain a positive relationship with guests.

Job Requirements:

• A minimum of 2 years’ experience as a Guest Relations Officer or a similar role in a 4* or 5* hotel.

• Diploma in Hospitality/Tourism/Hotel Management, or its equivalent professional certification.

• Excellent knowledge of Greek and English language (both verbal and written). Good knowledge of any other language will be considered an advantage.

• Exceptional communication and interpersonal skills.

• Strong problem-solving abilities.

• Proficient in Microsoft Office Suite.

• Ability to work flexible hours, including evenings and weekends.

• EU citizen or eligibility to work within the EU.

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional for its new hotel Cali in Paphos as the Operations Manager and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• To monitor and analyze the quality standard of the service provided, the guest satisfaction, operating costs, hygiene and cleanliness, productivity, quality and efficiency as well as the satisfaction of the staff.

• Provide effective leadership and guidance to the team, including department heads, supervisors, and frontline team members.

• Motivate and manage all team members working in operations to achieve the general targets.

• Monitor the coordination between the different departments of the hotel to ensure smooth and efficient operations.

• Establish communication channels with guests to obtain their feedback and assist with the resolution of issues.

• Identify and nurture talent within the hotel, providing opportunities for growth and advancement.

Required qualifications:

• Bachelor’s degree in hospitality management, Business Administration, or a related field.

• Minimum 3 years of previous experience in a managerial position in a 4* or 5* hotel.

• In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and guest services.

• Excellent command of the Greek and English language. Knowledge of additional languages will be considered an advantage.

• Leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.

• Excellent communication and management skills, problem-solving abilities.

• Exceptional guest service mindset and a commitment to delivering outstanding experiences.

• Ability to work efficiently under pressure.

• Proficiency in hotel management software and Microsoft Office Suite.

• EU Nationality eligibility to work within the EU.

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional for its Cali Resort & Spa in Paphos as the Restaurant Manager and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Oversees and manages all aspects of the restaurant operations, ensuring smooth and efficient service delivery.

• Ensures that the food served is of high quality, consistent with the restaurant's standards, and meets safety and hygiene guidelines.

• Handles customer inquiries, complaints, and feedback promptly and effectively, resolving issues to ensure a positive dining experience.

• Trains, and motivates the team, to provide exceptional service experience.

• Collaborates with the culinary team to ensure seamless coordination between the front and back of the house.

• Ensures compliance with health and safety regulations and oversees cleanliness, and HACCP procedure.

• Maintains a positive and professional atmosphere in the restaurant, fostering a culture of teamwork and cooperation.

Job Requirements:

• A minimum of 5 years’ experience as a Restaurant Manager, or in a similar role.

• A Diploma in Hospitality Management or a related field will be considered as an advantage.

• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.

• Exceptional guest service mindset and a passion for delivering memorable experiences.

• Pleasant personality with exceptional communication and managerial skills, team player with strong problem-solving abilities.

• Willingness to work during peak hours, including nights, weekends, and holidays.

• Proficiency in using MS Office as well as point-of-sale (POS) systems.

• EU Nationality or eligibility to work within the EU.

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced hospitality professional to join our team at Cali Resort & Spa in Paphos, as the Service Manager and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Lead the service team, provide guidance, training, and support to maintain exceptional service standards.

• Oversee the restaurants and the bars operation, ensuring impeccable service delivery.

• Ensure compliance with health and safety regulations and uphold sanitation standards throughout F&B outlets.

• Resolve any issues or complaints that guests may have, as well as any issues that arise within the department.

• Collaborate with other departments in the hotel to ensure that guests have a seamless experience.

• Report to the hotel management on departmental performance and guest feedback.

• Comply with all company-related service standards and operating procedures.

Qualifications & Experience:

• A minimum of 3 years’ experience in a similar position.

• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.

• Strong leadership skills, with the ability to inspire and motivate a diverse team.

• Pleasant personality with excellent communication and managerial skills, team player with strong problem-solving abilities.

• Willingness to work during peak hours, including nights, weekends, and holidays.

• Proficiency in using point-of-sale (POS) systems and bar management software.

• Exceptional guest service mindset and a passion for delivering memorable experiences.

• EU Nationality or eligibility to work within the EU.

Louis Hotels, a chain of 26 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional to join our team in Royal Apollonia at Limassol, as the Chief Engineer and uphold our commitment to excellence in hospitality.

Main Responsibilities:

• Lead all the maintenance department operations.

• Develop and implement preventive maintenance and energy conservation programs.

• Ensure compliance with safety and environmental regulations.

• Collaborate with other departments to address specific needs and requirements.

• Is actively involved in the team’s recruitment and training.

• Ensure that the building and all mechanical and electrical systems are in good and safe condition.

• Educate team on safety regulations, engineering policies and purchasing procedures and other company standards.

• Oversee recycling and waste disposal programs.

• Prioritize, plan and assign daily work duties to the maintenance team.

Required Qualifications:

• A degree in Engineering or related field.

• 2-3 years’ experience in a similar role within the hospitality industry.

• Familiarity with safety and environmental regulations.

• Excellent leadership and team management skills.

• Effective communication and problem-solving abilities.

• Ability to work in a fast-paced environment and handle multiple tasks.

• Excellent command of Greek and English language.

• Eu Nationality or eligibility to work within the EU.

Main Responsibilities:

• Welcome and greet guests with a warm and friendly demeanor.

• Ensure an efficient reception experience is offered to the guest, including check in/out, cashiering, telephone tasks as per the brand standards.

• Assist guests with inquiries, provide information about hotel services, and offer recommendations for local attractions and dining.

• Collaborate with other hotel departments to ensure a seamless guest experience.

• Handle phone calls, emails, and other forms of communication promptly and professionally.

• Process guest payments, including cash and credit card transactions, accurately.

• Address and resolve guest concerns and issues in a timely and courteous manner.

Job Requirements:

• High school diploma graduate or equivalent.

• A minimum of one years’ experience as a hotel receptionist is at a 4* or 5* hotel.

• Excellent command of the English language. Knowledge of Greek or any additional language will be considered as an advantage.

• Positive attitude and good communication skills.

• Commitment to delivering a high level of guest service.

• Ability to work independently and as part of a team.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• EU nationality or eligibility to work within the EU.

Main Responsibilities:

• Oversee the check-in and check-out process, ensuring efficiency and accuracy.

• Assist guests with inquiries, special requests, and resolve any issues or concerns promptly.

• Collaborate with other hotel departments to ensure guest satisfaction.

• Supervise, train, and motivate the front desk team to provide excellent guest service.

• Assist with administrative tasks, including financial transactions and reporting.

Job Requirements:

• A high school diploma or equivalent education in hospitality or hotel management degree.

• A minimum of three years’ experience in hotel front desk operations with at least 2 years in a supervisory role.

• Fluency in English. Knowledge of any additional languages will be considered as an advantage.

• Outstanding interpersonal skills and a warm, welcoming demeanor.

• Strong organizational abilities and the ability to handle multiple tasks.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Welcome guests, complete check-in and check outs during the night shift.

• Answer guest inquiries and provide information about the hotel, local attractions, and events.

• Handle phone calls and proceed with reservations when needed.

• Respond to guest complaints, issues, or emergencies, and find solutions to meet and exceed their needs.

• Manage all front desk activities.

• Keep accurate records and reports of the day's activities.

• Perform hotel security checks and monitor the hotel's alarm systems.

• Communicate with other staff members regarding guest requests and hotel operations.

Job Requirements:

• High school graduate or holder of an equivalent diploma.

• A minimum of three years’ experience in hotel reception in a 4* or 5* hotel.

• Excellent command of the English language, both verbal and written. Knowledge of any other languages will be considered an advantage.

• Strong guest service skills, including the ability to handle difficult situations and provide a positive guest experience.

• Flexibility in working weekends and holidays.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Oversees the cleaning and preparation of guest rooms, public areas, and back-of-house areas to exceed guest expectations.

• Inspects for needed repairs, reports maintenance problems immediately and follows up to ensure the work has been completed.

• Trains the housekeeping team, on cleaning and maintenance tasks.

• Handles guest complaints and special requests.

• Performs any housekeeping duties necessary to ensure guest satisfaction.

Job Requirements:

• A high school diploma or equivalent education in hospitality.

• A minimum of 2 years related successful experience in a similar position in a 4* or a 5* hotel.

• Good command of Greek and English Languages.

• Ability to work as a team player.

• Excellent interpersonal and communication skills.

• Knowledge of housekeeping equipment and cleaning techniques.

• Good knowledge of MS Office.

• European Union Nationality or eligibility to work within the European Union.

Main Responsibilities:

• Manage the maintenance department’s daily operations.

• Supervise and coordinate maintenance activities, ensuring timely completion and compliance with safety standards.

• Conduct routine inspections of the hotel’s facilities.

• Troubleshoot and resolve technical issues promptly to minimize disruption to hotel services.

• Maintain accurate records of work performed, inventory, and maintenance schedules.

• Implement and oversee a preventative maintenance program to extend the lifespan of hotel equipment and facilities.

• Train maintenance staff, fostering a culture of safety and teamwork.

• Ensure compliance with laws and regulations, as well as hotel policies and procedures.

• Collaborate with other departments to support hotel operations and address any maintenance-related needs or inquiries.

Required Qualifications:

• Bachelor’s degree in Mechanical Engineering, or a related field.

• Minimum of 3 years of experience in a similar role within a 4- or 5-star hotel.

• Knowledge of building systems, maintenance management, environmental and safety regulations.

• Excellent leadership, communication, and interpersonal skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Effective communication and problem-solving abilities.

• Excellent command of Greek and English language.

• Eu Nationality or eligibility to work within the EU.

Main Responsibilities:

• Handling the Online Travel Agents extranets (Booking.com, Expedia, Hotel Beds etc).

• Handling and connectivity of the channel manager primalRES and booking engine WebHotelier.

• Effective Yield Actions (rate configuration and derivation via RMS).

• Reporting of the room availability, booking positions and pricing.

Qualifications:

• Relevant academic qualifications in Statistics / Hospitality Management / Finance or a related field.

• Knowledge and previous experience of Channel Manager / OTAs / Booking Engine.

• Able to handle various Online Booking Systems (extranets).

• Very command of Greek and English Languages.

• Excellent knowledge of Microsoft Office especially Microsoft Excel.

Main Responsibilities:

• Develop and maintain respectful working relationships with key luxury segment business partners and monitor their accounts on an ongoing basis.

• Utilize sales techniques to maximize revenue and build customer loyalty.

• Contribute to the hotels’ revenue target by owning customer accounts.

• Schedule regular visits / business meetings to travel agents & tour operators as well as to corporate companies in relations to the hotel.

• Organize presentations for existing and prospective customers.

• Be alert and flexible on the new trends and demands and take actions accordingly.

• Set monthly targets and be in close contact with the Head Offices, S&M team, and work closely with the hotel’s General Manager.

Job Requirements:

• Bachelor’s or master’s degree in a relevant field.

• Minimum 2 years of experience in a related field.

• Excellent command of the Greek and English language, both verbal and written.

• Customer service focus, ability to build long-term relationships.

• Ability to communicate with impact (friendly, confident, and outgoing character).

• Ability to work under pressure, friendly, confident, and outgoing personality.

• EU nationality or eligibility to work within the EU.

Main Responsibilities:

• Welcome and greet guests with a warm and friendly demeanor.

• Ensure an efficient reception experience is offered to the guest, including check in/out, cashiering, telephone tasks as per the brand standards.

• Assist guests with inquiries, provide information about hotel services, and offer recommendations for local attractions and dining.

• Collaborate with other hotel departments to ensure a seamless guest experience.

• Handle phone calls, emails, and other forms of communication promptly and professionally.

• Process guest payments, including cash and credit card transactions, accurately.

• Address and resolve guest concerns and issues in a timely and courteous manner.

Job Requirements:

• High school diploma graduate or equivalent

• Previous experience as a hotel receptionist is preferred.

• Excellent command of the English language. Knowledge of Greek or any additional language will be considered as an advantage.

• Positive attitude and good communication skills.

• Commitment to delivering a high level of guest service.

• Ability to work on your own and as part of a team.

• Excellent knowledge of Greek and English languages. Knowledge of any additional language will be considered as an advantage.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• EU nationality or eligibility to work within the EU.

Main Responsibilities:

• Greet guests and clients with a warm and professional demeanor, providing exceptional customer service at all times.

• Manage the gym reception desk, including answering phones, and handling guest inquiries efficiently and courteously.

• Check guests and clients in and out of the gym, verifying memberships and guest status.

• Provide information about gym facilities, equipment, classes, and services.

• Schedule fitness classes, personal training sessions, as needed.

• Maintain the cleanliness and organization of the reception area, ensuring an appealing environment.

• Handle complaints or concerns promptly and professionally, escalating issues to the appropriate management when necessary.

• Process payments for services, including gym memberships, personal training, and retail products.

• Maintain accurate records of guest and client information, appointments, and transactions.

• Assist with inventory management and ordering of supplies.

• Adhere to all hotel policies and procedures.

• Uphold the highest standards of hygiene and safety.

Job Requirements:

• High school diploma or equivalent required; additional certifications (e.g., CPR/First Aid) a plus.

• Previous experience in a customer service role, preferably in a hospitality or fitness environment (hotel experience preferred).

• Excellent communication and interpersonal skills, with the ability to interact effectively with guests and clients.

• Strong organizational skills and attention to detail.

• Proficiency in computer skills, including Microsoft Office Suite and point-of-sale systems.

• Ability to work a flexible schedule, including weekends and holidays.

• Knowledge of fitness equipment and basic exercise principles is a plus.

• Excellent command of the English language. Knowledge of Greek or any additional language will be considered as an advantage.

• EU nationality or eligibility to work within the EU.