Die Louis Group ist eine der führenden Reise-, Kreuzfahrt- und Hotelgruppen im Mittelmeer mit über 80 Jahren Erfahrung. Als Mitglied der Louis Group hat Louis Hotels mit über 77 Jahren im Gastgewerbe eine führende Position im Hotellerie sowohl in Zypern als auch in Griechenland mit 6 Hotels in Korfu, Mykonos, Kreta und Rhodos und 18 Hotels in Paphos, Protaras Limassol, Polis Chrysochous und Nikosia.
Main Responsibilities:
• Responsible for marketing and communication plan and actions related to all Louis Hotels & Restaurants both in Cyprus and in Greece.
• Preparation and follow up of marketing budget for all Louis Hotels & Restaurants.
• Coordination of a media plan with offline and online actions for the promotion of all Hotels & Restaurants.
• Preparation of approvals and monitoring of invoices of Marketing suppliers in cooperation with Accounts Department.
• Development and follow up of long-term business relationships with advertising media and PR partners.
• Brainstorming and implementation of new marketing ideas and techniques for increasing revenue.
• Supervision of the creation of original and engaging content in cooperation with external providers ensuring constant exposure on the Louis Hotels & Restaurants social media pages.
Job Requirements:
• University Degree in Marketing or a relevant field.
• Minimum 2 years’ experience in a related field.
• Excellent English and Greek Knowledge. Additional languages will be considered an advantage.
• Excellent computer skills.
• Team player.
• Outstanding communication and negotiation skills.
• Pleasant personality.
• Self - Motivated, dynamic and enthusiastic.
• Ability to handle pressure and meet deadlines.
• Resident of Nicosia area.
Main Responsibilities:
• Achieve positive outcomes from Guest queries in a timely and efficient manner.
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.
• Ensure that the Front Office Manager is kept fully aware of any relevant feedback from guests and or other departments.
• Demonstrate a high level of customer service at all times.
• Demonstrate knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
• Follow the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy.
• Comply with hotel security, fire regulations and all health and safety legislation.
• Act in accordance with policies and procedures when working with front of house equipment and property management systems.
• Follow company brand standards.
• Assist other departments, as necessary.
Job Requirements:
• Previous experience in a customer-focused industry.
• Completed high school certificate or equivalent.
• Excellent knowledge of English and Greek languages. Knowledge of additional languages will be considered as an advantage.
• Competent level of IT proficiency.
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service
• Excellent grooming standards.
• Ability to work individually as well as part of a team.
Main Responsibilities:
• Ensuring guests are properly greeted upon arrival / departure.
• Ensuring guest service meet the hotel’s standards for VIP’s, families with children, elderly etc.
• Sightseeing recommendation for local spots in the area in general.
• Informing guests about hotel amenities: This includes pool, spa, and other amenities like breakfast and dining options.
• Recommending off-site amenities in the area such us tourist sightseeing areas, dining and shopping establishments.
Job Requirements:
• Previous related working experience as a Guest Relation officer in a 4* or 5* hotel.
• Diploma in Hospitality/Tourism/Hotel Management, or its equivalent professional certification.
• Very Good knowledge of Greek and English language (both verbal and written).
• Good knowledge of Russian language or any other will be considered an advantage.
• Flexibility within the working hours.
Main Responsibilities:
• Installation and maintenance of the mechanical and electrical systems.
• Perform routine maintenance to determine damages, repairs and replacements.
• Support in developing preventive maintenance and energy conservation programs.
• Employee recruiting, training, performance evaluation.
• Ensure that building and all mechanical and electrical systems are in good and safe conditions.
• Communicate overall condition of engineering systems to General Manager on regular basis.
• Engineering staff to process customer requests promptly and accurately.
• Educate team on safety regulations, engineering policies and purchasing procedures and other company standards.
• Oversee recycling and waste disposal programs.
• Prioritize, plan and assign daily work duties to engineering staffs.
• Order and stock the maintenance supplies to avoid any shortages.
Job Requirements:
• Previous related working experience. Related experience in a 4-star or a 5-star hotel is desirable.
• Good knowledge of English language.
• Graduate of a Secondary General or Technical School.
• Knowledge of electromechanical and mechanical installations will be considered an additional asset.
Main Responsibilities:
• Creates tailored fitness and wellness plans for individuals and groups.
• Assigning fitness activities and routines and revising them when needed, based on client’s physical needs, and monitor their progress.
• Communication with all departments of ‘Sana Hiltonia Health and Fitness Centre’ within the ambit of execution of his/her duties.
• Explaining and ensuring implementation of Health safety rules and regulations followed by the centre (ie. use of equipment), instructing and motivating clients.
Job Requirements:
• Bachelor’s Degree in Sports Science, Kinesiology or in a related field.
• Positive attitude and excellent communication skills.
• Ability to instruct and motivate people.
• Commitment to delivering a high level of customer service.
• Ability to work as part of a team.
• Very good knowledge of English and Greek languages.
Main Responsibilities:
• Daily Audit control of turnover.
• Perform month-end close procedures.
• Entering journal on an ERP accounting system.
• Perform debtors’ and banks’ reconciliations.
• Follow up outstanding balances.
• Maintain petty cash registers.
• Capture cashbooks.
• Maintain neat and accurate filing.
• Related duties as required.
Job Requirements:
• LCCI Higher Level or CAT & ERP or Degree in Accounting.
• Minimum 5 years of relevant experience in hospitality environment.
• Payroll experience.
• Excellent written and verbal communication skills in Greek and English.
• Highly proficient in Microsoft Excel.
• Detail orientated, self-motivated, able to work under pressure and meet strict deadlines.
Main Responsibilities:
• Develop and maintain respectful working relationships with key luxury segment business partners and monitor on an ongoing basis their accounts.
• Utilize sales techniques to maximize revenue and build customer loyalty.
• Contribute towards hotels’ revenue target by owning customer accounts.
• Schedule regular visits / business meetings to travel agents & tour operators as well as to corporate companies in relations to the hotel.
• Organize presentations for existing and prospective customers.
• Be alert and flexible on the new trends and demands and take actions accordingly.
• Set monthly targets and be in close contact with the Head Offices, S&M team, and work closely with the hotel’s General Manager.
Job Requirements:
• Bachelor’s or master’s degree from an accredited university in relevant field.
• Minimum 2 years of experience in a related field.
• Excellent command of the Greek and English language, both verbal and written
• Customer service focus, ability to build long-term relationships.
• Ability to communicate with impact (friendly, confident, and outgoing character)
Main Responsibilities:
• Leads and directs all hotel’s departments in line with Louis Hotels operation standards.:
• He is fully responsible for the smooth operation of the hotel in accordance with the current legislation governing the operation of hotels and tourist accommodation.
• Ensures the efficient and profitable operation of the hotel.:
• Informs the Board of Directors of the company on all key management issues of the hotel. :
• Creates and maintains a unique guest experience, to ensure that the guest’s needs and expectations have been met and exceeded.
Job Requirements:
• Bachelor’s Degree in Hospitality Management/ Tourism/Hotel Management.
• A minimum of 3 years’ experience as a Hotel Manager.
• Excellent knowledge of the Greek and English language (both verbal and written).
• Knowledge of any other additional language will be considered as an advantage.
• Self-motivated, enthusiastic, and guest oriented.
• Excellent MS Office, PMS-Computer skills.
• Excellent communication skills.
Main Responsibilities:
• Coordinating weddings and events to a high standard, including on-the-day coordination.
• Holding regular meetings with couples to plan every aspect of their wedding.
• Work with the leading wedding venues and suppliers to enable couples to achieve their dream wedding within their budget.
• Complete all administrative aspects of booking the event, including handling cash and credit card payments, answering emails and phone calls and scheduling viewings.
• Direct the wedding to follow proper flow and timelines within the hotel.
Job Requirements:
• Bachelor’s degree in Tourism and Events Management, Business Administration, Communications or in any other related field.
• Minimum 1 year of related work experience. Previous related experience in 4 or 5 star hotel will be considered an advantage.
• Excellent knowledge of English and Greek language.
• Welcoming personality with the ability to work as a team player with excellent organizational and interpersonal skills and great attention to detail.
• Flexibility in the work pattern and to be able to commit to working weekends and evenings, along with longer shifts on wedding or event days.
Main Responsibilities:
• Provides support to the Executive Housekeeper in all areas of the housekeeping operation and replaces her when needed.
• Maintains high quality of housekeeping standards in the guest rooms, linens, and uniforms, lost and found procedure, and public areas.
• Distributes and supervises the daily work schedules, reports, and assignments to Housekeeping staff.
• Inspects guestrooms and common areas to ensure adherence to established cleanliness standards.
• Inspects for needed repairs, reports maintenance problems immediately and follows up to ensure the work has been completed.
Job Requirements:
• Minimum of two years’ working experience in a similar position.
• Very good knowledge of both Greek and English Language.
• Computer literate
• Good communication skills and organizational ability
Main Duties:
• Handle all receiving goods and storing them correctly (including equipment and any other materials in the warehouse).
• Maintain consistent and accurate records of the daily transactions in the relevant systems.
• Contribute to the well-functioning and improvement of the warehouse operations.
• Comply with and maintain the Health and Safety standards.
• Assist the Head Storekeeper in the overall running of the storeroom.
• Perform any other duties that may be assigned.
Required Qualifications:
• Relevant warehouse experience is preferable.
• Attention to detail.
• Very good organization skills.
• Ability to work under pressure/ ability to work in a fast-moving environment.
• English language knowledge is a must.
• Good computer skills in MS Office.
• Available for immediate employment.
• Knowledge of Health and Safety regulations.