Careers

Main Responsibilities:
• Responsible for marketing and communication plan and actions related to all Louis Hotels & Restaurants both in Cyprus and in Greece.
• Preparation and follow up of marketing budget for all Louis Hotels & Restaurants.
• Coordination of a media plan with offline and online actions for the promotion of all Hotels & Restaurants.
• Preparation of approvals and monitoring of invoices of Marketing suppliers in cooperation with Accounts Department.
• Development and follow up of long-term business relationships with advertising media and PR partners.
• Brainstorming and implementation of new marketing ideas and techniques for increasing revenue.
• Supervision of the creation of original and engaging content in cooperation with external providers ensuring constant exposure on the Louis Hotels & Restaurants social media pages.

Job Requirements:
• University Degree in Marketing or a relevant field.
• Minimum 2 years’ experience in a related field.
• Excellent English and Greek Knowledge. Additional languages will be considered an advantage.
• Excellent computer skills.
• Team player.
• Outstanding communication and negotiation skills.
• Pleasant personality.
• Self - Motivated, dynamic and enthusiastic.
• Ability to handle pressure and meet deadlines.
• Resident of Nicosia area.

Main Responsibilities:
• Achieve positive outcomes from Guest queries in a timely and efficient manner.
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.
• Ensure that the Front Office Manager is kept fully aware of any relevant feedback from guests and or other departments.
• Demonstrate a high level of customer service at all times.
• Demonstrate knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
• Follow the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy.
• Comply with hotel security, fire regulations and all health and safety legislation.
• Act in accordance with policies and procedures when working with front of house equipment and property management systems.
• Follow company brand standards.
• Assist other departments, as necessary.

Job Requirements:
• Previous experience in a customer-focused industry.
• Completed high school certificate or equivalent.
• Excellent knowledge of English and Greek languages. Knowledge of additional languages will be considered as an advantage.
• Competent level of IT proficiency.
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service
• Excellent grooming standards.
• Ability to work individually as well as part of a team.

Main Responsibilities:
• Ensuring guests are properly greeted upon arrival / departure.
• Ensuring guest service meet the hotel’s standards for VIP’s, families with children, elderly etc.
• Sightseeing recommendation for local spots in the area in general.
• Informing guests about hotel amenities: This includes pool, spa, and other amenities like breakfast and dining options.
• Recommending off-site amenities in the area such us tourist sightseeing areas, dining and shopping establishments.

Job Requirements:
• Previous related working experience as a Guest Relation officer in a 4* or 5* hotel.
• Diploma in Hospitality/Tourism/Hotel Management, or its equivalent professional certification.
• Very Good knowledge of Greek and English language (both verbal and written).
• Good knowledge of Russian language or any other will be considered an advantage.
• Flexibility within the working hours.

Main Responsibilities:
• Installation and maintenance of the mechanical and electrical systems.
• Perform routine maintenance to determine damages, repairs and replacements.
• Support in developing preventive maintenance and energy conservation programs.
• Employee recruiting, training, performance evaluation.
• Ensure that building and all mechanical and electrical systems are in good and safe conditions.
• Communicate overall condition of engineering systems to General Manager on regular basis.
• Engineering staff to process customer requests promptly and accurately.
• Educate team on safety regulations, engineering policies and purchasing procedures and other company standards.
• Oversee recycling and waste disposal programs.
• Prioritize, plan and assign daily work duties to engineering staffs.
• Order and stock the maintenance supplies to avoid any shortages.

Job Requirements:
• Previous related working experience. Related experience in a 4-star or a 5-star hotel is desirable.
• Good knowledge of English language.
• Graduate of a Secondary General or Technical School.
• Knowledge of electromechanical and mechanical installations will be considered an additional asset.

Main Responsibilities:
• Creates tailored fitness and wellness plans for individuals and groups.
• Assigning fitness activities and routines and revising them when needed, based on client’s physical needs, and monitor their progress.
• Communication with all departments of ‘Sana Hiltonia Health and Fitness Centre’ within the ambit of execution of his/her duties.
• Explaining and ensuring implementation of Health safety rules and regulations followed by the centre (ie. use of equipment), instructing and motivating clients.

Job Requirements:
• Bachelor’s Degree in Sports Science, Kinesiology or in a related field.
• Positive attitude and excellent communication skills.
• Ability to instruct and motivate people.
• Commitment to delivering a high level of customer service.
• Ability to work as part of a team.
• Very good knowledge of English and Greek languages.

Main Responsibilities:
• Daily Audit control of turnover.
• Perform month-end close procedures.
• Entering journal on an ERP accounting system.
• Perform debtors’ and banks’ reconciliations.
• Follow up outstanding balances.
• Maintain petty cash registers.
• Capture cashbooks.
• Maintain neat and accurate filing.
• Related duties as required.

Job Requirements:
• LCCI Higher Level or CAT & ERP or Degree in Accounting.
• Minimum 5 years of relevant experience in hospitality environment.
• Payroll experience.
• Excellent written and verbal communication skills in Greek and English.
• Highly proficient in Microsoft Excel.
• Detail orientated, self-motivated, able to work under pressure and meet strict deadlines.

Main Responsibilities:
• Develop and maintain respectful working relationships with key luxury segment business partners and monitor on an ongoing basis their accounts.
• Utilize sales techniques to maximize revenue and build customer loyalty.
• Contribute towards hotels’ revenue target by owning customer accounts.
• Schedule regular visits / business meetings to travel agents & tour operators as well as to corporate companies in relations to the hotel.
• Organize presentations for existing and prospective customers.
• Be alert and flexible on the new trends and demands and take actions accordingly.
• Set monthly targets and be in close contact with the Head Offices, S&M team, and work closely with the hotel’s General Manager.

Job Requirements:
• Bachelor’s or master’s degree from an accredited university in relevant field.
• Minimum 2 years of experience in a related field.
• Excellent command of the Greek and English language, both verbal and written
• Customer service focus, ability to build long-term relationships.
• Ability to communicate with impact (friendly, confident, and outgoing character)

Main Responsibilities:
• Leads and directs all hotel’s departments in line with Louis Hotels operation standards.:
• He is fully responsible for the smooth operation of the hotel in accordance with the current legislation governing the operation of hotels and tourist accommodation.
• Ensures the efficient and profitable operation of the hotel.:
• Informs the Board of Directors of the company on all key management issues of the hotel. :
• Creates and maintains a unique guest experience, to ensure that the guest’s needs and expectations have been met and exceeded.

Job Requirements:
• Bachelor’s Degree in Hospitality Management/ Tourism/Hotel Management.
• A minimum of 3 years’ experience as a Hotel Manager.
• Excellent knowledge of the Greek and English language (both verbal and written).
• Knowledge of any other additional language will be considered as an advantage.
• Self-motivated, enthusiastic, and guest oriented.
• Excellent MS Office, PMS-Computer skills.
• Excellent communication skills.

Main Responsibilities:
• Coordinating weddings and events to a high standard, including on-the-day coordination.
• Holding regular meetings with couples to plan every aspect of their wedding.
• Work with the leading wedding venues and suppliers to enable couples to achieve their dream wedding within their budget.
• Complete all administrative aspects of booking the event, including handling cash and credit card payments, answering emails and phone calls and scheduling viewings.
• Direct the wedding to follow proper flow and timelines within the hotel.

Job Requirements:
• Bachelor’s degree in Tourism and Events Management, Business Administration, Communications or in any other related field.
• Minimum 1 year of related work experience. Previous related experience in 4 or 5 star hotel will be considered an advantage.
• Excellent knowledge of English and Greek language.
• Welcoming personality with the ability to work as a team player with excellent organizational and interpersonal skills and great attention to detail.
• Flexibility in the work pattern and to be able to commit to working weekends and evenings, along with longer shifts on wedding or event days.

Main Responsibilities:
• Provides support to the Executive Housekeeper in all areas of the housekeeping operation and replaces her when needed.
• Maintains high quality of housekeeping standards in the guest rooms, linens, and uniforms, lost and found procedure, and public areas.
• Distributes and supervises the daily work schedules, reports, and assignments to Housekeeping staff.
• Inspects guestrooms and common areas to ensure adherence to established cleanliness standards.
• Inspects for needed repairs, reports maintenance problems immediately and follows up to ensure the work has been completed.

Job Requirements:
• Minimum of two years’ working experience in a similar position.
• Very good knowledge of both Greek and English Language.
• Computer literate
• Good communication skills and organizational ability

Main Duties:
• Handle all receiving goods and storing them correctly (including equipment and any other materials in the warehouse).
• Maintain consistent and accurate records of the daily transactions in the relevant systems.
• Contribute to the well-functioning and improvement of the warehouse operations.
• Comply with and maintain the Health and Safety standards.
• Assist the Head Storekeeper in the overall running of the storeroom.
• Perform any other duties that may be assigned.

Required Qualifications:
• Relevant warehouse experience is preferable.
• Attention to detail.
• Very good organization skills.
• Ability to work under pressure/ ability to work in a fast-moving environment.
• English language knowledge is a must.
• Good computer skills in MS Office.
• Available for immediate employment.
• Knowledge of Health and Safety regulations.