Careers

Main Responsibilities:

• Greet and welcoming guests in a friendly and professional manner.

• Take orders and serve them according to the standards of the hotel.

• Cooperate with all service Team.

• Make recommendations or share additional information with the guests upon request.

• Ensure compliance with health and safety regulations and oversees cleanliness, and HACCP procedure.

• Serve beverages and food to guests at the bar and tables.

• Maintain a clean and organized bar area, including the glassware and equipment.

• Ensure that all beverage and food items are presented according to hotel standards.

• Provide recommendations and answer questions about the drink and food menus.

• Collaborate with bartenders and kitchen staff to ensure seamless service.

Job Requirements:

• A minimum of 1 years’ experience as a bar waiter in a 4* or 5* hotel.

• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.

• Exceptional guest service mindset.

• Pleasant personality with exceptional communication skills, team player.

• Willingness to work flexible hours, including nights, weekends, and holidays.

• Good knowledge in using point-of-sale (POS) systems.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Oversee the check-in and check-out process, ensuring efficiency and accuracy.

• Assist guests with inquiries, special requests, and resolve any issues or concerns promptly.

• Collaborate with other hotel departments to ensure guest satisfaction.

• Supervise, train, and motivate the front desk team to provide excellent guest service.

• Assist with administrative tasks, including financial transactions and reporting.

Job Requirements:

• A high school diploma or equivalent education in hospitality or hotel management degree.

• A minimum of three years’ experience in hotel front desk operations with at least 2 years in a supervisory role.

• Fluency in English. Knowledge of any additional languages will be considered as an advantage.

• Outstanding interpersonal skills and a warm, welcoming demeanor.

• Strong organizational abilities and the ability to handle multiple tasks.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Welcome and greet guests with a warm and friendly demeanor.

• Ensure an efficient reception experience is offered to the guest, including check in/out, cashiering, telephone tasks as per the brand standards.

• Assist guests with inquiries, provide information about hotel services, and offer recommendations for local attractions and dining.

• Collaborate with other hotel departments to ensure a seamless guest experience.

• Handle phone calls, emails, and other forms of communication promptly and professionally.

• Process guest payments, including cash and credit card transactions, accurately.

• Address and resolve guest concerns and issues in a timely and courteous manner.

Job Requirements:

• High school diploma graduate or equivalent.

• A minimum of one years’ experience as a hotel receptionist is at a 4* or 5* hotel.

• Excellent command of the English language. Knowledge of Greek or any additional language will be considered as an advantage.

• Positive attitude and good communication skills.

• Commitment to delivering a high level of guest service.

• Ability to work independently and as part of a team.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• EU nationality or eligibility to work within the EU.

Main Responsibilities:

• Follows procedures to open and close the pool each day.

• Maintains a safe, clean and sanitary pool area.

• Maintains deck furniture in a clean and orderly fashion.

• Follows hotel’s cleaning schedules and guidelines to ensure periodic deep cleaning of the pool and Jacuzzis.

• Exchanges towels for guests accordingly to the Pool Towel Exchange Policy. Folds and transports towels for the spa area, when applicable.

• Notifies management of any malfunctions or safety and security issues. Reports on maintenance related issues.

Required Qualifications:

• Related successful service in similar position will be considered as an advantage.

• Good Knowledge of English language and / or Greek language.

• Knowledge of proper cleaning techniques, requirements and use of equipment.

• Knowledge of proper chemical handling.

• Ability to work as a team player.

• Hard working and well-organized.

• EU nationality or eligibility to work within the EU

Main Responsibilities:

• Maintains constant supervision of the swimming activities in the facility; acts immediately and appropriately to secure the safety of guests in the event of emergency.

• Provides emergency care and treatment as required until the arrival of emergency medical services.

• Spots hazards and prevents accidents.

• Maintains a high standard of guest service.

• Supervises the use of other equipment when allocated to that duty.

• Maintains a safe, clean, and sanitary pool area making sure that deck furniture in a clean and orderly fashion.

Required Qualifications:

• High school leave certificate

• Valid Lifeguard / SPR / First Aid certificates.

• Very good Knowledge of English language and / or Greek language.

• Related experience in a similar position will be considered as an advantage.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Meet and greet guests and escort them to their designated tables with at most professional manner.

• Ensure that the guests receive excellent customer service.

• Provide guests with information and any assistance as requested.

• Ensure complete and consistent cleanliness of the host/hostess area.

• Cater to guests who require extra attention

• Process customer transactions accurately and efficiently, handling cash, credit, and debit card payments.

• Maintain a balanced cash register, ensuring accurate cash handling and reporting discrepancies when they occur.

• Answer customer inquiries regarding menu items, specials, and payment methods.

Job Requirements:

• Excellent communication and interpersonal skills with a guest service mindset.

• Excellent command of the English language. Knowledge of any other language will be considered an advantage.

• Previous experience in a cashier or customer service role is preferred.

• Ability to handle transactions with attention to detail and accuracy.

• Exceptional guest service mindset.

• Willingness to work during peak hours, including nights, weekends, and holidays.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Inspects and identifies equipment or machines in need of repair.

• Troubleshoots issues to determine necessary repairs.

• Plans repair work using buildings blueprints or equipment manual as needed.

• Performs installing, maintaining, repairing and routine maintenance on hotel equipment, systems, and facilities.

• Assists in the planning and execution of preventive maintenance programs to extend the lifespan of equipment and minimize downtime.

Job Requirements:

• Relevant technical school diploma or equivalent certificate.

• Experience as a maintenance technician, preferably in a hotel or hospitality setting.

• Ability to use hand tools and power tools.

• Excellent organizational and time management skills.

• Good Knowledge of Greek and English Language.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Greet and welcoming guests in a friendly and professional manner.

• Take orders and serve them according to the standards of the hotel.

• Cooperate with all service Team.

• Make recommendations or share additional information with the guests upon request.

• Ensure compliance with health and safety regulations and oversees cleanliness, and HACCP procedure.

• Serve beverages and food to guests at the bar and tables.

• Maintain a clean and organized bar area, including the glassware and equipment.

• Ensure that all beverage and food items are presented according to hotel standards.

• Provide recommendations and answer questions about the drink and food menus.

• Collaborate with bartenders and kitchen staff to ensure seamless service.

Job Requirements:

• A minimum of 1 years’ experience as a bar waiter in a 4* or 5* hotel.

• Excellent command of the English language. Knowledge of additional languages will be considered an advantage.

• Exceptional guest service mindset.

• Pleasant personality with exceptional communication skills, team player.

• Willingness to work flexible hours, including nights, weekends, and holidays.

• Good knowledge in using point-of-sale (POS) systems.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Create and execute an annual strategic and comprehensive marketing plan, to include promotion, advertising, preparation and production of printed promotional materials, public relations, social media etc., online, and offline advertising for all Louis Hotels and Restaurants in Cyprus and Greece.

• Prepare marketing and advertising annual budgets for both Louis Hotels and Louis Restaurants and supervise budget approvals as well as invoicing and spending procedures.

• Manage and supervise the marketing team of Louis Hotels and Restaurants.

• Take part in selecting external collaborators for achieving the marketing plan, maintain regular contact and evaluate tenders and results.

• Cooperate with Louis Hotels’ PR companies for creation of PR activities including but not limited to the content and check of Press Releases, both in Greek and English.

• Be actively involved in the planning, reviewing and reporting of the hotels’ commercial plan consistently demonstrating a strong business acumen.

• Identify key needs and support with targeted marketing strategy across all areas.

• Oversee and contribute to the digital marketing strategy.

• Ensure that all digital and offline communications ( hotels and corporate websites included) are accurate and of high quality to promote interaction, enquiries, and sales.

• Ensure a library of consistent high-quality images and videos is maintained and properly used.

• Responsible for measuring the success of all digital and other marketing activities, promotions, and campaigns, and producing performance reports for all key stakeholders.

• Review, edit and coordinate updates of all online/offline content.

Required qualifications:

• Educated to University level or equivalent work experience.

• Minimum of 3 years’ Managerial Marketing experience in a similar environment

• Excellent written and verbal communication skills in both Greek and English.

• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges.

• Ability to work under pressure at all times and to manage a team.

• Proficiency in Microsoft Office applications.

• Understanding of commercial awareness, ability to adapt to changing priorities with key judgement and decision-making skills.

• Able to interact effectively, create solutions, influence others, and work diplomatically with a wide range of individuals.

• Friendly demeanor, positive and enthusiastic attitude with passion for hospitality.

• Eu Nationality or eligibility to work within the EU.

Main Responsibilities:

• Handling of media proposals and implementation.

• Organizing marketing agendas and implementing photoshoot plans in collaboration with the Marketing Manager

• Coordination of annual agreements with external collaborators

• Handle general office administration tasks including handling incoming emails, memos, complimentary forms, and general post.

• Update customer and collaborators database and manage newsletter mailing agenda.

• Provide general administrative support to the department members.

• Liaison with the Marketing Manager for any ad-hoc needs.

Job Requirements:

• A bachelor's degree in business administration, marketing, communications or a related field.

• A minimum of 2 years’ experience in marketing role.

• Strong proficiency in Microsoft Office Suite.

• Excellent organizational skills with the ability to manage multiple tasks simultaneously.

• Strong attention to detail and a commitment to accuracy.

• Familiarity with marketing software and tools is a plus.

• Excellent command of the English and Greek language.

• EU Nationality or eligibility to work within the EU.

• Nicosia Resident.

Main Responsibilities:

Review Social Media Calendars:

• Check the monthly plans for all 26 hotels in Instagram & Facebook, also the Louis Hotels corporate site in Instagram, Facebook and LinkedIn

• Check the monthly plans for the restaurants Akakiko & Elliniko of Instagram & Facebook

• Ensure captions, visuals, and post timing match the individual hotel's tone, character, and marketing goals.

• Flag inconsistencies or errors quickly for immediate correction.

• Stay up to date with new social media trends

Audit Visual Content Across Websites:

• Regular audits of all websites

• Ensure all images are up-to-date, high quality, brand-consistent, and seasonally appropriate.

Organize and Coordinate Photoshoots:

• Identify outdated visual content and discuss with Creative Supervisor

• Liaise with hotels and photographers to schedule and manage photo and video shoots.

• Maintain a database of fresh, on-brand content for use across all channels for Social Media, Tour Operators and Websites.

Strengthen Communication Across Departments:

• Act as a point of contact between hotels, the creative department, and third-party agencies for social media and visual content needs.

• Ability to create photo and video content from hotels

Required qualifications:

• 2-3 years’ experience

• Strong eye for design, photography and branding.

• Deep understanding of social media content dynamics.

• Strong written and verbal communication skills in both Greek and English.

• Excellent organizational and communication skills.

• Ability to create photo & video content including editing.

• Knowledge of Adobe Creative Suite will be considered a plus (Photoshop, After effect etc).

• Able to interact effectively, create solutions, influence others, and work diplomatically with a wide range of individuals.

• Friendly demeanor, positive and enthusiastic attitude with passion for hospitality.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Greeting and welcoming guests at the hotel.

• Assisting guests with their luggage.

• Escorting guests to their rooms and providing information on room and hotel amenities.

• Responding to guest requests for information and assistance.

• Delivering messages and packages to guests.

• Coordinating transportation and other services for guests.

• Monitoring and maintaining cleanliness and orderliness of the hotel lobby and entrance.

• Handling guest complaints or issues aiming to have them resolved in a timely and satisfactory manner.

Job Requirements:

• High school graduate.

• Previous experience as a hotel Porter will be considered as an advantage.

• Excellent command of the Greek and English language, both verbal and written.

• Strong customer service skills, including the ability to handle difficult situations and provide positive experience for guests.

• Ability to identify problems and come up with creative solutions to solve them.

• EU nationality or eligibility to work within the EU.

Main Responsibilities:

• Ensure smooth running of the bar operations and that the bars team adheres to systems and procedures as outlined in the standards of procedures manual.

• To ensure that the bar is prepared for set up in advance of each shift and in accordance with relevant procedure.

• To supervise bar staff, train and coach them to the standards required of a five-star Hotel establishment.

• Is responsible for safe and secure handling of bar stocks, till operation and cash.

• Is naturally friendly with a willingness to exceed guests’ expectations.

Job Requirements

• A minimum of 3 years’ experience in a similar position.

• A degree in hospitality and Tourism will be considered as an advantage.

• Very Good knowledge of the English and Greek Language

• The ability to adapt to change and work well under pressure

• Positive, outgoing, and friendly personality

• Strong teamwork skills

• Positive attitude towards guest service

• EU Citizen or an EU Work permit holder

Main Responsibilities:

• Ensure that all guests have a positive experience while staying at the hotel.

• Address guest inquiries, complaints, and feedback promptly and professionally.

• Monitor guest feedback through various channels and implement strategies to improve service.

• Provide support to the front desk team.

• Collaborate with other departments to ensure a smooth guest experience (e.g., housekeeping, food and beverage).

• Organize and manage special requests and VIP services.

• Maintain an up-to-date knowledge of hotel services, facilities, and local attractions.

• Analyze guest feedback and data to identify trends and areas for improvement.

• Maintain a positive relationship with guests.

Job Requirements:

• A minimum of 2 years’ experience as a Guest Relations Officer or a similar role in a 4* or 5* hotel.

• Diploma in Hospitality/Tourism/Hotel Management, or its equivalent professional certification.

• Excellent knowledge of Greek and English language (both verbal and written). Good knowledge of any other language will be considered an advantage.

• Exceptional communication and interpersonal skills.

• Strong problem-solving abilities.

• Proficient in Microsoft Office Suite.

• Ability to work flexible hours, including evenings and weekends.

• EU citizen or eligibility to work within the EU.

Main Responsibilities:

• Screening phone calls, taking messages and dealing with enquiries.

• Keeping up with the Hotel General Manager’s day-to-day schedule and following up.

• Organizing and attending meetings, taking minutes when required.

• Preparing and presenting the Hotel GM with the necessary documents needed.

• Performing general office administration tasks (emails, memos, etc).

• Booking travel arrangements and accommodation when necessary.

Main Qualifications:

• Academic qualifications in Secretarial studies or in another relevant field.

• Minimum 2 years previous experience in a secretarial role.

• Excellent command of Greek and English both written and spoken.

• Outstanding office management and organization skills with the ability to multitask.

• Computer literate with proficiency in MS Office applications (Word, Power Point, Outlook, and Excel) as well as filing systems.

• Pleasant and confident personality.

• Experience in the hotel or tourism industry will be considered an advantage.

• EU Nationality or eligibility to work within the EU.

Main Responsibilities:

• Ensure that all guests have a positive experience while staying at the hotel.

• Address guest inquiries, complaints, and feedback promptly and professionally.

• Monitor guest feedback through various channels and implement strategies to improve service.

• Provide support to the front desk team.

• Collaborate with other departments to ensure a smooth guest experience (e.g., housekeeping, food and beverage).

• Organize and manage special requests and VIP services.

• Maintain an up-to-date knowledge of hotel services, facilities, and local attractions.

• Analyze guest feedback and data to identify trends and areas for improvement.

• Maintain a positive relationship with guests.

Job Requirements:

• A minimum of 2 years’ experience as a Guest Relations Officer or a similar role in a 4* or 5* hotel.

• Diploma in Hospitality/Tourism/Hotel Management, or its equivalent professional certification.

• Excellent knowledge of Greek and English language (both verbal and written). Good knowledge of any other language will be considered an advantage.

• Exceptional communication and interpersonal skills.

• Strong problem-solving abilities.

• Proficient in Microsoft Office Suite.

• Ability to work flexible hours, including evenings and weekends.

• EU citizen or eligibility to work within the EU.