Louis Hotels & Fresh Ideas
Louis Hotels are always looking to adopt fresh, pioneering ideas that will keep us connected to both our guests and agents. Through up-to-date technology and on-the-pulse means of communicating, we create and foster relationships based on our ethos of quality, excellence and innovation.
The innovation of our Social Concierge – 24-hour direct communication on social media – has been recognised globally with two awards. We are proud to have received the second prize in ‘Digital Innovation’ at the Worldwide Hospitality Awards, and ‘Gold’ prize for ‘Best Greek Hotel Technology Innovation in 2017’ at the Greek Hospitality Awards. We constantly improve, innovate and upgrade to make our guests’ experience the best there is!
Louis Hotels transports agents to its locations through the marvel of virtual reality with the groundbreaking Exp 360. The wearer is instantly immersed in 360-degree video footage for the relevant hotel and can experience the next best thing to actually being onsite. Through this tool of the future, agents will get a better, rounded experience of the hotel’s location, grounds, facilities and features. Included in the initial phase of hotels that can be experienced through the device are: Louis Phaethon Beach Hotel; Althea Kalamies; Royal Apollonia; St Elias Resort; The King Jason; Louis Paphos Breeze and Hilton Park Hotel Nicosia.
The new Digital Sales Manual provides a complete, digital guide for professionals, which is constantly being updated with all the information on each hotel, from swimming pool specs to services and facilities. Compatible with all electronic devices, the manual does not require an internet connection once downloaded, and is there with one tap or click to offer our cooperating agents all the information they require in a convenient and easy way.
Last but not least, the Louis Hotels competitions are always a big hit! We love to engage with our guests, and our social media competitions receive an overwhelming response. Images were posted in droves for the competition themes of last season. In particular, yoga poses and pictures of wellbeing were submitted for a ‘staying fit on holiday’ competition, whilst our staff was shown love and appreciation when we asked guests to photograph their personal Louis Hotels ‘stars’. And food and weddings are always popular, so it was no surprise that our social media pages were filled with images of beautifully presented meals, and stunning brides and proud grooms experiencing the most memorable day of their life with us.
That’s all for now friends, stay tuned for Louis Hotels fresh ideas!